Sales Specialist Gurgaon

We are seeking a dedicated Customer Support Advisor to join our dynamic team at Concentrix. As a Customer Support Advisor, you will be responsible for providing top-notch assistance to our valued customers, ensuring their inquiries and concerns are addressed effectively and professionally.

• Diploma/Degree in Business/ Marketing/IT or equivalent discipline.
• 3-4 years of sales marketing experience preferred.
• Experience into hardware sales or server sales or software sales or partner sales.
• Sound knowledge/passion in IT industry/products/solutions preferred.
• Should have a  strong command over English and hindi (additional regional language is a plus)
• Strong communication skills and ability to work with multiple teams.
• Experience using CRM/ERP platforms and opportunity/lead qualification process.
• Collaborative workstyle, team player, and customer oriented.

• Deal closure and quotation follow up where applicable.
• prospecting and hunting new prospects for the assigned SMB accounts
• Drive the reach, frequency, yield for SMB segment
• Build pipeline through a combination of cold calling, Email campaigns and market research
• Primarily focus on endpoint Solutions and advanced Solution product mix (hardware)
• Drive cross-selling into advanced solutions product mix
• Develop adequate pipeline to ensure coverage and drive conversions
• Customer issues and helping the sales team with upsells and renewals
• Focus on building loyalty with existing partners
• Support dormant reactivation campaign programs
• Maintain 3X pipeline, funnel review, Weekly business review 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Concentrix (including any employee or any affiliates) or any authorized third party (consultants / agencies / vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities.