SPACE
Work You’ll Do
Depending on your education, experience, and preference, there are varied work profiles offered at Concentrix. But one thing is constant, the experiences you’ll gain here will do a world of good for your career. And fun never ends here!
Concentrix is one of the best in ensuring staff diversity, wellness, engagement, upskilling and growth. There are multiple programs that run continuously to ensure the mental, physical, and financial wellbeing of their staff.
Working for biggest brands of the world who are our clients, your role will be:
The Customer Support expert’s position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
They have a creative and yet very critical day to day task. They look at lots of things people post on the internet, like social media, comments, and pictures. Their job is to make sure these things are okay and follow the rules. If they find anything that's not allowed, like mean or harmful stuff, they take it down to keep the internet a nice place for everyone. It's like being an online superhero, protecting people from bad things on the web with their attention to detail, empathy and fair judgement.
They are proficient in resolving technical issues and excelling in troubleshooting. Whether providing hardware or software support, managing networks, or enhancing cybersecurity, these professionals exhibit a mastery of the online space. Their expertise is instrumental in ensuring smooth operations and enhancing the digital experiences of clients and end-users.
Foreign language experts in a BPO are like language ambassadors. They help people from different countries talk and understand each other. They listen and speak in different languages, making sure everyone can communicate and work together. They break down language barriers, so the world can be a more connected and friendly place.
KYC (Know Your Customer / Client) is a mandatory process of identifying and verifying the client's identity when opening an account and periodically over time. A complete KYC process includes a long repository of compliances, verification, modification, screening, and risk analysis processes. In the ever-evolving business landscape, risk management has emerged as a vital component of success. BPM industry professionals adept in risk management possess the skills to analyze market trends, conduct risk assessments, and develop contingency plans. With their ability to anticipate challenges and provide proactive solutions, these experts safeguard the interests of organizations, ensuring seamless operations even in the face of uncertainty.
Insurance experts assume significant roles in safeguarding lives and assets. Their expertise lies in guiding individuals and businesses through the intricacies of insurance policies. These professionals provide invaluable advice on coverage options, assist in claim processing, and offer support during challenging times. By ensuring peace of mind, insurance experts make a profound impact on the well-being of those they serve.
Eligibility Requirements
- Undergraduates & graduates can apply.
- Freshers can apply. Experience preferred.
- Good English communication skills
Eligibility Requirements
- Undergraduates & graduates can apply.
- Freshers can apply. Experience preferred.
- Excellent written English skills.
Eligibility Requirements
- Undergraduates & graduates can apply.
- 1 year of contact center experience is required.
- Excellent English communication skills
Eligibility Requirements
- Graduates can apply.
- 1-3 years of experience is required.
- Excellent English Communication skills
Eligibility Requirements
- Graduates can apply.
- Minimum 2 years of experience is required (including 1 year in the BFSI Domain)
- Excellent English Communication skills
Eligibility Requirements
- Undergraduates & graduates can apply.
- Freshers can apply. Experience preferred.
- Excellent English communication skills
Eligibility Requirements
- Undergraduates & graduates can apply.
- Freshers can apply. Experience preferred.
- Excellent English written skills
- Ability to read, write & speak in Bengali.
Eligibility Requirements
- Undergraduates and graduates can apply.
- Minimum 6 months of work experience.
- Excellent English communication skills
Eligibility Requirements
- Diploma/Degree in Business/Marketing/IT or an equivalent discipline
- 3-4 years of sales and marketing experience preferred.
- Excellent English communication skills
Eligibility Requirements
- Undergraduates & graduates can apply.
- Minimum 6 months of relevant experience.
- Excellent English communication skills
Eligibility Requirements
- Undergraduates & graduates can apply.
- Minimum 6 months of relevant experience.
- Excellent English communication skills
Eligibility Requirements
- Undergraduates & graduates can apply.
- Minimum 6 months of relevant experience.
- Excellent English communication skills
Eligibility Requirements
- Undergraduates & graduates can apply.
- Minimum 6 months of relevant experience.
- Excellent English communication skills
Eligibility Requirements
- Undergraduates & graduates can apply.
- Minimum 6 months of relevant experience.
- Excellent English communication skills
Perks & Benefits
Your Job Just Got Upgraded!
Group Health Insurance for You and Your Parents
Group Life Insurance
Rewards and Recognition
Lucrative Performance Awards
Emergency Loan
Cab Services
Check out the workplace that can be yours
