Whether you’re a fresher in general or just a recent graduate, you might have this haunting thought every single day about where to settle down. Bangalore being the Silicon Valley of India bears a bunch of opportunities where freshers like you can easily settle down and earn well as well. From being into voice process jobs to getting specified into customer support jobs, you can see your career making shifts as per your likeability. Even if you are feeling fearful and confused, now is the time to act and make the right call for yourself.
Concentrix is among one of the premium firms that put forth a boatload of opportunities making the path for fresher jobs in Bangalore easier once and for all. This blog in particular will help you as to what kind of jobs are available, how you can look and apply for them, and can settle happily.
Most Common Fresher Jobs In Bangalore
From the pool of a variety of jobs, the most common fresher jobs in Bangalore include these three mentioned below for your convenience.
Voice Process Jobs: It is the main job that contains all the other two under its umbrella. It is a job that involves you to communicate with your customers in the best possible manner. These voice process jobs can include anything from simple business process outsourcing, customer support, and even sometimes customer care jobs. It is like you simply have to understand the“How” part of the issue the customer is facing.
Customer Care Jobs: Customer care Jobs are simply where you majorly focus on taking care of your customers in a complete manner. You’re responsible that the customer is happy with the product/ service/ offering, doesn’t face any tech issues encountered, and feels an amazing level of customer satisfaction. This job includes pre-sales support, overall sales assistance, post-sales assistance, and building customer loyalty. It is the “why” of the concern being taken care of.
Customer Support Jobs: These types of customer support jobs majorly surround technical support for any kind of product or service. It’s majorly taking care of the “What” of the concern that the consumer is coming with. These customer support personnel are sound technical experts with the tech know-how of the product or service they’re dealing in.
Voice Process Jobs in Bangalore
Concentrix is one of the companies that has laid its foundation in many states. Now, Concentrix Bangalore being nestled in the arms of Bangalore recruits freshers in voice process jobs and many others. They have their BPOs running all across the country. This means that they need people who are good at communication and are at least graduated to understand the client's requirements and present them with reliable solutions. You can simply visit the official website of Concentrix and search for voice process jobs to apply for the most relatable one.
These are the jobs that have a particular category of eligibility criteria that you must fulfill. It includes that you must be a graduate, have sound command over verbal and written English, and be able to maintain calmness in matters of harsh rounds with worried customers. As these jobs are being a part of outsourcing jobs from foreign companies, they might want you to be available and feel okay with working in different shifts.
Customer Care Jobs
The same goes for this category of job. Concentrix being a company that services multiple sectors also serves sectors that might need multiple people for customer care jobs. To apply, you have to follow the same process of applying over Concentrix’s official website and can apply for customer care jobs that match your requirements.
Under this category, there is a wide array of services that are required from your end. It’s like once a customer decides to buy a product, they might want to do some critical things while making the decision. And once purchased, they might encounter some issue with the product with which they need your help. Post that, there might be scenarios, where even after sales or even in between, they come across some evident issue that might need utmost importance. So, for all these issues, companies look for individuals who can remain calm, have some tech knowledge, and can train themselves in the process to handle difficult situations.
Customer Support Jobs
Concentrix Bangalore also requires many people who can look after their area of customer support jobs. Under this, people mostly involved in IT or technology are needed. Under customer support, you are supposed to take care of the customer’s concerns related to technical issues. The concerns may circle any kind of technology, software, or product involving both or any of these.
With your expertise and sound technical grasp, customers will want you to handle their concerns with utmost priority and that is one of the common requirement criteria by the company.
Wrapping Up
As you already understand what kind of fresher jobs in Bangalore are readily available for you, start applying right away on Concentrix to get ahead in the job-hunting race. With amazing earning opportunities, you are surely in for a treat to learn many new things, from voice process jobs to customer support jobs, try out your luck and start earning now.
