Hi there, I am a Customer Support Specialist and I have been working at Conctricx for the past three and a half years. As someone with experience in customer service, I work very closely with freshers who take up customer support roles. If you're exploring jobs after graduation, especially fresher jobs in Bangalore, this guide may be of help to you in navigating job opportunities at companies like Concentrix. 

The Post-Graduation Struggle 

As someone who completed his Bachelor's degree only a few years ago, I understand that the period after graduation, when one is actively looking for jobs, can be unnerving. In fact, my role as a Customer Support Executive at Concentrix Bangalore was my very first job after graduation. It was the perfect start to my professional journey in customer support. In this blog, I will share my experience of working in Bangalore as well as share some tips on how to effectively search for jobs after graduation. 

Why Bangalore? The Perfect Launchpad for Freshers 

When I first moved to Bangalore after graduation, I wasn't sure whether it would be a city well-suited for my career. But having spent over three years at Concentrix, I can proudly say that Bangalore is India's leading tech-hub, offering innumerable opportunities to grow in the field of customer experience. Here's why I recommend Bangalore to every fresher on the lookout for jobs after graduation in customer support:

• Known as the 'BPO Capital of India', Bangalore is home to BPO giants like Concentrix. Servicing big companies and Fortune 500 brands, you get to work with international companies. This level of exposure, especially for a fresher, is irreplaceable. 
• Unlike other cities where entry-level jobs demand 1–2 years of experience, Bangalore’s BPO sector actively hires freshers. So landing jobs with no experience is quite common in this city. 
• Surprisingly, Bangalore offers a decent work-life balance with cafes and restaurants open till late night. From my personal experience of working at Concentrix as a fresher, the structured shifts allowed me to take out time for myself. In fact, one day, my friends and I also made last-minute plans to Nandi Hills.

I'm glad I chose Bangalore to build my career. A few years ago, I was just another graduate stressing about jobs and my future. Today, I'm helping train the next batch of freshers at Concentrix. Bangalore didn't just give me a job, it forged a career path for me. If you're okay with little traffic (okay, a lot of traffic), then this city will definitely reward you. 

Applying for Jobs After Graduation 

Onto the job application process, let me share the process I laid out for myself after I graduated. These tips and tracks will help streamline your job application journey, stay on track and effectively look for fresher jobs in Bangalore.

• Always Follow the One-Page Resume Rule: If you want to stand out from thousands of applicants, make sure your resume is crisp, to-the-point and tailored to the job description you're applying for. Never use the same resume for every job!
• Google Sheet Tracker Hack: As a fresher, you should not be picky while applying for jobs. So make sure you apply to as many jobs that seem relevant to you. I used to maintain a Google sheet to track my applications and stay organized. You could try it out too.
• Columns I used: Company | Role | Date Applied | Interview Status | Contact Person
• Following Up is Very Important: In a city like Bangalore with so many freshers seeking work opportunities, only sending in your application isn't enough – following up is crucial. Here's the email template I used after applying:
• Subject: Application Follow-Up for [Job ID]
  Body: “Hi [HR Name], I applied for [role] on [date]. I’m very interested in this opportunity and would appreciate any updates. Thank you!”

I normally used to send follow-up emails 7-10 days after applying. 

From Fresher to Professional 

Landing a job after graduation can be a challenge, but remember, every expert was once a beginner. Bangalore’s thriving BPO sector, especially companies like Concentrix, offers freshers like you the perfect platform to grow, learn, and build a rewarding career in customer support. So the next time you apply for a job, keep in mind, the information I shared in this blog. You never know, we might end up working in the same team a couple of months from now!